4X Global Support Page

Most support requests are answered within 12 hours (usually faster). Please select the option that best fits your needs. Pro Members should include their “Pro Membership username” for faster response. If you are a 4X Global member, our Pro Member Support Form is the fastest way to reach us. You can find the Pro Member Support Form (Here).

  • Please be as specific as possible (details, details, details)
  • Include the name of the software and/or trading tool in question
  • When possible, please include a screen shot of your problem
  • If you do not receive a reply within 24 hours, please try a different email
Please include as much information as possible. If you do not include all of the details, we will not be able to answer your questions. We want to help, so please provide as much detail as possible. Did we mention that we need details??

4X Global Support Tickets

We want to help. We really do, but… we cannot read minds (yet, working on the tech though). Please be descriptive. Provide details, links and other critical info. We cannot help, if we do not understand your question. Help us help you. Details, details and more details. Thank you.